Will I always have the same team?

We make every effort to have the same team clean your home each visit. Occasionally there may be a change in a team member due to illness, vacations and staff changes. SummerWind Clean team leader's job is to learn your home, be familiar with it, and to train the other team members how to deliver the quality that you expect.

Are the Teams trained and supervised

We train all of our team members before they are permitted to enter a home. Training is ongoing as new products and methods emerge on the market. Each team includes a team leader who ensures that tasks are completed, and managers visit periodically to ensure we’re meeting our commitments.

are the teams insured and bonded

Yes. We have the best-available insurance, including liability, crime, and employee accident coverage that includes your home, our team members, and The Maids. We can even send you a certificate validating our insurance.

how to cancel or reschedule my appointment

Please contact the office as soon as you know that you need to cancel or reschedule. We'll work with you to reschedule your appointment.

What cleaning supplies do I provide

None.SummerWind Clean will arrive at your home in one of our company cars, and with our own cleaning products and equipment.

What are your rates for your cleaning service

Fees are based on the condition and size of the home. It is best to contact this office for an estimate. Our sales consultants will walk you through our cleaning processes and provide you with a price for a service that has been created to fit your specific needs

 

Frequently Asked Questions